Can I get some samples?
Yes, sample orders are available for quality check and market testing. However, the sample cost and express courier costs are covered by the client.
Do you accept customized orders?
Yes, both ODM and OEM requests are highly welcome. We offer scalable options according to custom requirements.
What is the standard lead time?
Lead times vary by quantity. Typically, small orders take between 3-5 days to prepare, while larger volume shipments are subject to contract negotiations.
What are your product warranty terms?
We offer a 12-month quality assurance guarantee on our active substances under correct storage conditions.
What payment methods do you accept?
We support diverse payment options including Escrow, T/T, Western Union, Cash, and other verified transaction methods.
How should the product be stored to preserve its active content?
The product should be kept in a tightly sealed container, stored in a cool, dry, well-ventilated place away from direct sunlight, humidity, and heat sources.